The goWholesale Blog

Word of Mouth Marketing is Your Best Friend

May 6th, 2008

I was introduced to PlentyofFish.com today. It’s an online dating service that was started by one guy in Canada 5 years ago. It is now the third most popular online dating service and pulls in an annual revenue of 5 million+ from Google advertising. You know how many people run it now?

Just 1.

Yes it’s true, the same guy that started it still runs the site out of his apartment in Vancouver and is sitting quite pretty with his “little” venture. The difference between his site and the others out there? Well, #1 it’s absolutely free (people love free stuff right?) and #2 his success is based solely on word-of-mouth marketing. Kind of amazing isn’t it?

So now you might be wondering “why does it work?” In a word: trust. People naturally trust the recommendations of their friends, neighbors, family and peers over that of an anonymous marketer. Seems obvious but to employ this tactic isn’t as easy as it sounds.

Anyone attempting to use word of mouth marketing tactics must be very careful not to fool anyone about the source of the recommendation. Being straightforward is key. If you are from the company you are recommending, tell people you are. Because if you lie and people find out, the trust is broken, and word of mouth will work twice as fast but negatively against you.

Things you can do to start getting the word out:

If you have any other thoughts or comments regarding word of mouth marketing please share!

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